How do I directly link to a specific section of an article?
Use anchor links to help your visitors navigate to a specific section of your help content without scrolling. In your Gist workspace, navigate to knowledge base section. Hover over the knowledge base article where you want to add an anchor, then c...
How do I turn my Knowledge Base off?
Do you need to briefly take your Knowledge Base offline, or maybe for a while? With Gist, you can "Turn Off' your knowledge base in the toggle of a switch! You will still be able to edit and organize your Knowledge Base. You will still be able to...
How do I turn on Messenger in my Knowledge Base?
Want the option to have a Live Chat with your customers when they are on your Knowledge Base? With Gist, it's possible and easy to do! Enable Live Chat on your Knowledge Base 1. Navigate to Settings > Knowledge base > General page. 2. Scroll dow...