Gist is a service-first CRM company that builds software designed to improve customer relationships.

Our customers come in every shape and size. Small, medium and enterprise. In every industry. B2C and B2B. 12k+ businesses in 140 countries. They’re winning because they use Gist to deepen relationships with customers at every touch point.

What can I do with Gist?

If you have a website or a web-based product, then Gist can help you:

  • Auto-track all user events retroactively: Track every user action on your website in real-time, without the need to code.
  • Capture and quality leads: Use high-converting lead generation forms and incentivize visitors to become subscribers.
  • Segment leads & customers based on behavior: Create dynamic groups of users based on what they do on your website.
  • Send one-off and automated email campaigns: Send one-off updates and newsletter emails and put lead nurturing on autopilot with email drip campaigns.
  • Create personalized customer journeys: Automate repetitive tasks like educating new subscribers, assigning leads, booking appointments and following up sales leads.
  • Talk to customers in real-time: Start live chats with visitors, and customers. Proactively target messages to users based on behavior.
  • Create knowledge base articles: Help people better understand your product and find solutions to their questions faster and easier.
  • Eliminate back and forth communication: Share your calendar and schedule meetings with your website visitors and users.

Who uses Gist?

  • Bloggers looking for a simple way to reach out to their subscribers and grow their subscriber base.
  •  Small businesses looking to communicate with customers and use sophisticated marketing automation.
  •  SaaS startups looking for product feedback and key insights on user behavior.
  •  Marketers looking to send targeted email campaigns and messages to the right users.
  •  Support and customer success teams looking for a solution to talk to users instantly, personally, and at scale.

With all it has to offer, Gist is a great tool to make the marketing, sales and support journey smooth for your customers - and help your company reap the benefits.

How is Gist different?

Gist provides a simple, all-in-one solution to all customer communication and marketing automation needs of an internet business. If you’re looking to grow your customers and revenue, then Gist offers an integrated, easy-to-use platform for anyone on your team, unlike the multiple overpriced solutions that give both your customers and your team a very disjointed experience.

Need Help?

If you have any questions, please start a Live Chat. Just "Click" on the Chat Icon in the lower right corner to talk with our support team.