This article will guide you to customize the look and feel of your Gist Messenger so your website visitors and customers feel like it's part of your product or site.. To start customizing your Gist Messenger, navigate to Settings > Tools > Messen...

The Gist Messenger supports multiple languages and allows you to communicate with your website visitors and customers worldwide and deliver a great real-time support experience.  You’ll have 44 languages to choose from, including French, Spanish, ...

It's important to let your customers know when they can expect a response by setting business hours to manage customer expectations better. Set your business hours By default, your business hours are set to an always-on (24/7) schedule. You can ch...

Step-by-step instructions for showing or hiding the Gist Messenger widget on chosen pages of your website.

Gist allows you to easily control who can see the Messenger on your website and in turn who you can have conversations with. Set your Launcher visibility Navigate to   Settings > Tools > Messenger > Visibility . Go to the Launcher visibility sec...

Gist allows you to control on which devices the Messenger will be shown or hidden when your website is accessed. Here's a quick and simple guide to walk you through the steps. Navigate to Settings > Tools > Messenger > Visibility . Go to Show me...

Show content to visitors and users on your Messenger home.

Only allow leads who give their email address to chat.

Discover the power of Gist Messenger's JavaScript API to identify leads, track events, and customize your customer interactions.

Discover how to customize the launch of Gist Messenger to open chat with a simple button or link click.

You can trigger a Custom Bot conversation when your visitors click a link using #GistLink . This is particularly useful to trigger Bot conversations when a button or link is clicked on your website, app, or even links within your email campaigns....

Google Analytics is an analytics tool that helps you understand and analyze your web traffic. With the Google Analytics app, you can track the Gist Messenger’s impact on your visitor behavior and conversions. By connecting the app, you’ll see two ...

By default, the Messenger appears on the bottom-right corner of your website but if you prefer to move to the bottom-left or even reposition it using spacing, you can do it here. There are two ways to move the Messenger launcher: Using the Messeng...

You and your visitors can send to each other either from the Inbox or Messenger at any time. Depending on your business needs, you can choose to stop either your visitors or your teams from send files to the other. You can disable the ability to s...

The Inbox and Messenger in Gist supports attaching files of a specific type and size. Additionally, depending on your subscription, there's a usage limit to the number of attachments that can be uploaded. File types The following file types can be...