Customize the Gist Messenger to match your brand
This article will guide you to customize the look and feel of your Gist Messenger so your website visitors and customers feel like it's part of your product or site.. To start customizing your Gist Messenger, navigate to Settings > Tools > Messen...
Configure your Messenger to work with multiple languages
The Gist Messenger supports multiple languages and allows you to communicate with your website visitors and customers worldwide and deliver a great real-time support experience. You’ll have 44 languages to choose from, including French, Spanish, ...
Let your visitors know when you’re out of office
It's important to let your customers know when they can expect a response by setting business hours to manage customer expectations better. Set your business hours By default, your business hours are set to an always-on (24/7) schedule. You can ch...
Show or hide Messenger on specific pages
Step-by-step instructions for showing or hiding the Gist Messenger widget on chosen pages of your website.
Control who can see the Messenger on your website
Gist allows you to easily control who can see the Messenger on your website and in turn who you can have conversations with. Set your Launcher visibility Navigate to Settings > Tools > Messenger > Visibility . Go to the Launcher visibility sec...
Show or hide Messenger on specific devices
Gist allows you to control on which devices the Messenger will be shown or hidden when your website is accessed. Here's a quick and simple guide to walk you through the steps. Navigate to Settings > Tools > Messenger > Visibility . Go to Show me...
Promote your content to customers using Messenger apps
Show content to visitors and users on your Messenger home.
Require leads to give their email to start a conversation
Only allow leads who give their email address to chat.