About Gist's Refund Policy


By Jitta Rao

updated about 1 year ago

We understand things don't always work out. If you do have to leave, we want what's best for you.

And if for any reason, you are unhappy with your Gist purchase, we do offer a 14-day money back guarantee. If you decide not to use Gist in your business within 14 days from your first payment, you may request a full refund.

Our 14 day refund policy applies to all plans, including annual plans. We do not refund or pro-rate payments made more than 14 days prior to the request.

If you think you qualify for a refund and would like to request one, please submit a request within the refundable period (as specified below) through in-app live chat or by emailing support@getgist.com.

Gist Refund Policy

  • Full refund will be granted for refund requests received by our support staff within 14 days of the first payment.
  • No refund or partial refund for any reason after 14 days of first payment.

For any other billing questions, please contact support@getgist.com.

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