Go to Gist Home

Want the option to have a Live Chat with your customers when they are on your Knowledge Base?

With Gist, it's possible and easy to do!

Enable Live Chat on your Knowledge Base

1. Navigate to Settings > Knowledge base > General page.

2. Scroll down the page to the "Messenger visibility" toggle and flip it to blue.

Follow these two steps, and now you have Gist Messenger live on your Knowledge Base!

Once Gist Messenger is enabled, you can end every Knowledge Base article with a direction to start a Live Chat (Just like we do, see below :)


Need Help?

If you have any further questions, please start a Live Chat. Just "Click" on the Chat Icon in the lower right corner to talk with our support team.