Using the Bot Flow builder
Build your bot flows efficiently and with ease in a visual canvas.
Create your first Custom Bot
Learn how to create engaging chatbots for your website with our detailed guide to custom bot flows.
Bot Triggers: Custom Bot vs New Conversation Bot
Discover how to create engaging and effective chatbot experiences using custom and new conversation bot triggers in our comprehensive guide.
Triage inbound conversations with New Conversation Bots
When customers contact you, you may find yourself asking the same opening questions to clarify their issue or taking the same actions like routing them to the right team. With new conversation bots, you can accelerate your support by automating th...
Testing your chatbots
You can preview your chatbot flow within the bot builder to see how the experience will look for your site visitors. This help you make sure that the bot is set up as intended. Using the bot preview to test your bot flow To test the bot from withi...